Frequently Asked Questions

Q: How can I view the status of my order?
A: Go to the Customer Service, Account Information page. This page lists all your orders. Click the date of the order whose status you wish to view.

Q: What are your shipping costs?
A: You can view an estimate of shipping costs by viewing your cart.However, final shipping costs will be displayed on the Invoice you see before confirming your order.

Q: Where is your address for local pick up and pick up time?
A: Please pickup your order from our Vivian's Fashions warehouse location:
   Retail store location:
   (Order pick up & return address):
    Vivian's Fashions
   8992 Preston Rd #106, Suite 105
   Frisco TX 75034

    Store Hours:
    Mon-Fri 10 am - 6 pm.
    Sun Close

Have Question? Call Us: (214) 705-7776

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